Customer satisfaction is at the core of our business. Romano’s Jewelers is constantly thinking of new ways to please our clients and provide a lasting impression.
Super friendly, helpful staff. – My wife, can be a little particular in taste. We were able to, not only, look at a HUGE selection in rings, but they also offered a ton of custom options. Carlos was very helpful in finding something beautiful that was also in our budget. He hooked us up with no credit financing, which enabled us to look at rings that, I thought, we could not afford. My recommendation would be to take advantage of the same offer we jumped on the Dads & Grads special that is going on throughout the month!
Truly some of the best customer service and customer care that i’ve ever experienced in any jewelry store before. My now fiance and I chose Romano’s because a friend had recommended it, and I’m so happy we went with their advice. We got a great deal on a watch for my Dad AND a killer price on my engagement ring. I have a feeling that we’ll be going back here for years to come for anniversary gifts and special occasion time pieces for family. Thank you Romanos for putting an end to my skepticism when it comes to jewelry shopping. You’ve restored my faith in fair and just business ethics.
I went in here this week for fathers day stressed about getting my Dad a good gift. I have been looking at COUNTLESS Jeweler stores all week, but no luck. All the stores I visited didn’t have any watches that caught my eye. Luckily I made the decision to check out one more jeweler store down the street, and this store just happened to be Romano’s Jewelers. Right when I walked in I was greeted with a very warm welcoming by the Store’s employees. They helped me decide exactly which watch I should get my Dad. They even showed me watches they could have shipped to my house if needed! Love the service and would definitely recommend this store to friends.
Downtown LA, CA
The jewelry sold itself, was asked by an employee to check out the deals. Getting engaged in June so figured why not. Took 10 min to get sum help due to the high volume of people in the store. Finally after the crowd left i was able to find a 2 carat bridal ring for under 5k. A little bit of frustrating negotiations and here i am. With the deal of a lifetime after the boss approved my offer!! He also threw in a cruise for 2! Amazing deal!! They took 2 days to size my ring, i figured hey..better to provide quality work, rather than rushed work. Cant wait to surprise my girl. Thank you guys.
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